What Is AI Literacy and Why Do Your Employees Need It?
AI literacy means understanding AI, using it safely and recognising its risks. Its definition in the EU AI Act, what it covers and how to build it across your organisation.
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Business Teams & Analysts
Generative AI at Work
Effective prompting and using GenAI for reporting, analysis and content creation. Tailored for HR, finance, marketing, sales, legal and other departments.
- 1 day
- Business units, analysts, specialists
- On-site or online
- Certificate of attendance
What you will learn
- Apply effective prompting techniques
- Save time on reporting, analysis, correspondence and presentations
- Apply GenAI use cases specific to your department
- Build a reusable prompt library for your team
Course content
- Generative AI tools and how they work
- Prompt engineering: role, context, examples and format
- Hands-on: emails, reports, presentations and document summaries
- Department-specific scenarios: HR, finance, marketing, sales, legal and operations
- Workshop: building a prompt library for your own workflows
Who should attend
- All business units, including HR, finance, marketing, sales and legal
- Analysts and reporting teams
- Managers and assistants
Prerequisites
No prior knowledge required. Recommended together with “Using Generative AI Safely”.
Course content is tailored to your organisation's needs. All programmes can be delivered on-site at your premises or online. Participants who complete a programme receive a certificate of attendance.
Frequently Asked Questions
Which AI tools are used?
Your approved tools where possible. The techniques are tool-independent and apply equally to ChatGPT, Copilot, Gemini or Claude.
Can it be tailored to a department?
Yes. For HR, finance, marketing, sales, legal or operations, examples and exercises come from that department's work.
Can participants work on their own tasks?
Yes; much of the training is hands-on with participants' own workflows. Rules are agreed in advance so no confidential or personal data is used.
What does the team keep after the training?
A reusable prompt library and example use cases to apply in daily work.
Free assessment · 3 min
Start now
AI Literacy Quiz
Test your AI knowledge and safe-use habits in 10 questions. Share it with your team.
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Learn more →Get a tailored training proposal
Tell us which programmes you are interested in, the number of participants and the preferred format, and we will prepare a tailored proposal.